The Creative Experience Logo
CONNECT WITH US
  • Facebook
  • Linkedin
  • Youtube
  • Google Plus
  • Email

Privacy Policy

LAST UPDATED: 25 MAY 2018 IN ACCORDANCE TO THE GDPR (EUROPEAN) REGULATION

The Creative Experience is a brand owned by The Creative Experience Pte Ltd.

 

Your Privacy Matters

The Creative Experience is a corporate innovation and training company that provides multinational corporations with tailor made solutions.. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared. This Privacy Policy applies when you use our Services (described below). We offer our users choices about the data we collect, use and share as described in this Privacy Policy and Terms of use.

Data Controller VS Data Processor?

***Data Controllers are the parties that decide what personal data your business will collect and why***

VS

***Data Processors are the parties that maintain and process the data either according to instructions from the data controller or according to its own standards***

How we collect data?

 

Introduction

This website is operated by The Creative Experience Pte Ltd. with company number 201325263K and whose registered address is at 75 High Street, The CO Building Singapore 179435, also referred to in this Privacy Statement as “we” or “us”.

 

When you visit our website

You can visit our website without giving away your personal information. The Creative Experience uses Analytics (WordPress, Google Analytics) and cookies in order to improve our service, user experience and analyse how the website is used. Aside from the approximate location (IP address), the information collected by Analytics is mostly anonymous traffic data such as browser information and device information.

We do not collect additional information, such as your age, gender, interest and bank details. The collected information is used to provide an overview of how people are accessing and using The Creative Experience website. It is not for any additional purpose, such as to profile those who access our website. Those kinds of data are called (“Log Data”) through wordpress platform – Analytics section.

This Log Data may include information such as your device type, source, operating system, your computer’s Internet Protocol (“IP”) address, browser type, browser version, location, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. This Log Data are collected by the Analytics mentioned above in charge of the monitoring of the The Creative Experience website.

 

Data you provide to us: personal identifiable monitor through MailChimp

The Creative Experience (“data controller”) may ask for and collect from you personally identifiable and other information at certain points via this website. Depending on the information and/or services you request, you may be asked to provide your name, email address and other information which will be stored in MailChimp (“data processor”) and Hubspot (“Customer Relationship Manager”) our marketing platforms.

By using any of our services, including this website and by providing us with any personal information, you are consenting to the use of your personal information as set out in this Notice. Please do not send us any personal information if you do not want that information to be used in this way.

 

YOU CAN :

Contact us at any time to:

  • Request access to information that The Creative Experience has about you.
  • Correct any information that The Creative Experience has about you.
  • Delete information that The Creative Experience has about you.
  • If you have any additional questions about The Creative Experience’s collection and storage of data, please contact us at : info@creative-experience.sg

 

How we use your data

At The Creative Experience we are committed to protecting and respecting your privacy and will only use your personal information:

  • to provide and improve our services to you;.
  • to compile anonymous statistics, for example, website usage statistics;
  • to market our services;
  • to manage our relationship with you and our clients;
  • to fulfil our legal obligations;
  • to provide you with personalized content;
  • to process and respond to inquiries;
  • to alert you to new features, special events, and service offerings; and
  • for other legitimate business purposes.

 

Communication

(EMAIL MARKETING LIST AND MARKETING MESSAGES)

We operate an email mailing list program, used to inform you about products, services and/or news we supply/publish. You can change your preferences for receiving group marketing emails, updates and other information from us at any time. You can unsubscribe at any time through an automated online service or, if this is not available, by the method referred to in the footer of sent marketing messages. Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Please note that we may use your marketing and content preferences, and other information you provide to us (including details of your attendance at, or interest in, events) in order to build a profile for you. We may supplement this profile with information about how you use our websites, review our content and interact with us. We use this profile to try and ensure that you only receive information that you are likely to find of interest.

 

How and why we share your information

Please note that we may on occasion be required to share your information within our own offices and branches of our associated firms around the world and other third parties who provide services to us or on our behalf. However, we have taken steps to ensure that all such entities keep your personal information confidential and secure and only use it for the purposes that we have specified and have informed you of. In relation to any other third parties we will only disclose your information where you have given your consent or where we are required to do so by law.

The Creative Experience may disclose your personally identifiable information to another entity (i) for purposes of outsourcing one or more of the functions described above; (ii) to confirm or update information provided by you; (iii) to inform you of events, information about our services, and other important information, or (iv) for other purposes disclosed at or before the time the information is collected. If you tell us you wish to attend an event, your name and organization may appear on a list which we provide to other delegates at the event. We may also share your information when legally required to do so.

 

Confidentiality  

We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except that we may share information with our service providers for the purposes set out in this Privacy Notice. We will maintain the confidentiality of and protect your information in accordance with our Privacy Notice and all applicable laws.

 

Your rights  

You have the right to apply for a copy of the information we hold about you. This is called a data subject access request and you can make a request by writing to us using the contact details below. We may require further information from you in order to verify your identity before disclosing any personal information to you. You also have the right to have any inaccurate information about you corrected. We want to make sure that your information is accurate and up to date. You may ask us to correct or remove any information that you think is no longer up to date. Please contact us by using the contact details below if you would like any corrections made to your information.

 

Transferring information when there is a change to our business

If in the future we re-organise or transfer all or part of our business we may need to transfer your information to new The Creative Experience entities or to third parties through which the business of The Creative Experience will be carried out.  

If you do not want to receive information or marketing materials from us, you may withdraw your consent for us to send these to you at any time and free of charge by sending an e-mail to info@creative-experience.sg

 

Cookies  

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Security

The security of your Personal Information is important to us. We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Changes to this notice

This Privacy Policy is effective as of 25 May 2018 (GDRP Update) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

Contact Information

If you have any questions in relation to this Privacy Notice, or if you would like to contact us to exercise your rights as stated in this Privacy Notice, you may contact us at info@creative-experience.sg

Copyright The Creative Experience 2018 ©  

 

What People Say

Our Fantastic Clients

Our clientele includes multi-national companies such as KPMG, HP, StarHub as well as SAFRA, Singapore Power, Manulife, Jones Lang Lasalle and the Singapore Management University and many others.

Get In Touch